Rolling Out the Vault Clinical Operations Suite for Global Pharmaceutical Company
After evaluating their current Clinical Operations, Daiichi-Sankyo selected to implement the Veeva Vault Clinical Operations Suite globally.
Significant technology changes, different terminology, the retirement of a legacy system, new work processes, and a new, customized Vault platform led to the complexity of this global rollout project.
Our instructional methodology was also based on a comprehensive five-phase development and delivery model: Discover, Develop, Deliver, Measure & Continue. A Bottom-Up/Top-Down Approach was taken to build the Change Management and Training Plan for this custom solution. We built a strategic roadmap and formal training plan to support all requirements for a successful implementation. Deliverables included eLearning modules, Instructor-Led Training and Quick Reference Guides.
The eTMF learning project was so successful that Daiichi- Sankyo re-engaged LPW to create a learning plan for the rollout of Milestones as well.